Getting an error "Remote Access Service Error" while establishing the connection usng SonicWall Netextender.

* Original Title: SonicWall Netextender issue with Windows 8.1

I am able to install SonicWall Netextender version 6.0.181 without any issues in my Windows 8.1 machine. When i try to establish the connection getting this error "Remote Access Service Error - Rebooting might Solve the problem".

Hope someone can help me in resolving this issue.

July 23rd, 2014 1:09pm

Hi,

Please go to Windows Service manager, run "services.msc", then Look for the Remote Access Auto Connection Manager and Remote Access Connection Manager to see if those two services have been started. If not, set them to automatic start, reboot the machine, and install\configure NetExtender again.

Since this is a third party application, it's recommended to contact the application vender to check the compatibility with Windows 8.1\IE 11, because they're more familiar with the application.
http://help.mysonicwall.com/sw/eng/2605/ui2/1000/Admin/SSL-VPN_2000_1.0_Admin-8-1.html

NOTE This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites.

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July 24th, 2014 5:31am

Just uninstall Netextender - Reboot the PC - Reinstall from Sonic wall website and it will work.
August 27th, 2015 9:56am

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